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Careers at Mountain Resource Center

Jobs at MRCThank you for your employment interest!

Mission of Mountain Resource Center:  to provide high quality, integrated health and human services that improve the lives of people in the communities we serve.

Scope:  Mountain Resource Center is a community-based non-profit organization that provides bundled services and integrated case management to families in need.  Our “neighbors helping neighbors” vision provides accessible health and human services to people living in Conifer, Evergreen, Bailey and surrounding communities in order to foster more self-reliant and healthier lives.

To apply, email your resume and cover letter to shirley@mrcco.org.


Family Advocate Job Description

Title:                Family Advocate

Reports to:     Integrated Services Manager, Mountain Resource Center

Status:             Part-time Non–Exempt

Mission of Mountain Resource Center:  We strengthen our community with services that empower people.

Scope:  Mountain Resource Center is a community-based non-profit organization that provides bundled services and integrated case management to families in need.  Our “neighbors helping neighbors” vision provides accessible health and human services to people living in Conifer, Evergreen, Bailey and surrounding communities in order to foster more self-reliant and healthier lives.

Position Summary:  Family Advocates offer a safe, accessible place for families to connect with comprehensive services that help them strengthen their families and become more self-sufficient.  Advocates support families with emergency financial assistance, case management, goal-setting and working toward long-term self-sufficiency.

Essential Functions

  • Help clients navigate critically needed support systems and provide ongoing case management, goal-setting, and advocacy
  • Collaborate with clients and families to determine level of support needed, engage in service planning, and develop follow-up frequency based on individual needs and circumstances.
  • Provide direct assistance to clients including: emergency financial assistance, e.g. rent, mortgage, utilities, transportation; resources and referrals; and other services as needed
  • Complete assessments and follow-up assessments as required
  • Develop, maintain, and update client records, including self-sufficiency plans, case notes and computerized database records in the Efforts to Outcomes (“ETO”) database
  • Monitor effectiveness of services for clients and advocate for access to new services as needed
  • Research relevant and current community resources
  • Maintain strict confidentiality of clients’ information
  • Work independently with minimal supervision
  • Participate in ongoing professional development
  • Perform other duties as assigned

Knowledge, Skills, Abilities and Accountabilities

The Family Advocate demonstrates the following:

  • Crisis management and client advocacy skills
  • Empathy, with firm boundaries
  • Case Management skills
  • Knowledge of resources, government programs and family systems
  • Organization and attention to detail
  • Ability to follow through with assigned duties
  • Strong communication skills, both verbal and written
  • Ability to multi-task, problem solve and work in a team
  • Willingness to accept feedback and adapt accordingly
  • Flexibility and ability to adapt to changing circumstances
  • Excellent computer skills, including Microsoft Office Suite
  • Participation as a MRC team player by attending staff meetings and other organizational events and willingness to share knowledge to advance knowledge and skills of others
  • Understanding and agreement to follow all policies, procedures & protocols as set forth in the MRC Employee Handbook, MRC Employment Policies Manual and other directives
  • Conformance to a drug-free workplace, not be under the influence of alcohol and/or other illicit drugs of abuse
  • A professional, positive and polite attitude and relationship with other MRC employees, volunteers, clients and customers

Credentials, Experience and Qualifications

  • Bachelor’s Degree in the field of Human Services or related field, plus a minimum of 3 years’ experience doing case management with adults and families OR equivalent combination of education and experience
  • Prior experience working in a collaborative network or multi-disciplinary human services and social work background is preferred
  • At least 18 years of age
  • Proof and maintenance of proper legal authorization to work in the United States
  • Position and # of hours worked is determined and based on available grant funding

Mountain Resource Center is an equal opportunity employer and prohibits unlawful discrimination on the basis of age, race, sex, color, religion, national origin, disability, military status, genetic information, ancestry, creed, gender identity or expression, and sexual orientation, or any other status protected by applicable federal, state or local law.

Resale Store Head Clerk Job Description

Title:                      Resale Store Head Clerk

Reports to:         Resale Store Manager

Status:                  Part-time non-exempt

 Mission of Mountain Resource Center:  We strengthen our community with services that empower people.

Scope:  Mountain Resource Center is a community-based non-profit organization that provides bundled services and integrated case management to families in need.  Our “neighbors helping neighbors achieve their potential” vision provides accessible health and human services to people living in Conifer, Evergreen, Bailey and surrounding communities in order to foster more self-reliant and healthier lives.  The Resale Store furthers Mountain Resource Center’s mission by ensuring that community members have an affordable and well maintained retail outlet in which to both donate clothing and housewares as well as purchase clothing and housewares for themselves and their family members.

Position Summary:  The Resale Store Head Clerk supports the Resale Store Manager in store operations, procedures and communications.

Essential Functions

  • Oversee the acceptance and processing of donated items, educate volunteers and the community on donation hours as well as items that are not accepted, and foster good relationships with the community on non-donation days and while using good judgement when accepting or declining donations
  • Provide direction, feedback, guidance, oversight to volunteers and explain any changes, new processes as directed by management
  • Work independently with minimal supervision
  • Participate in ongoing professional development
  • Perform other duties as assigned

Knowledge, Skills, Abilities and Accountabilities

The Resale Store Head Clerk demonstrates the following:

  • Ability to effectively communicate with the mountain community about Mountain Resource Center programs, community needs and Mountain Resource Center services
  • Organization and attention to detail
  • Ability to follow through with assigned duties
  • Strong communication skills, both verbal and written
  • Ability to multi-task, problem solve and work in a team
  • Willingness to accept feedback and adapt accordingly
  • Flexibility and ability to adapt to changing circumstances
  • Excellent computer skills, including Microsoft Office Suite
  • Participation as a MRC team player by attending staff meetings and other organizational events and willingness to share knowledge to advance knowledge and skills of others
  • Understanding and agreement to follow all policies, procedures & protocols as set forth in the MRC Employee Handbook, MRC Employment Policies Manual and other directives
  • Conformance to a drug-free workplace, not be under the influence of alcohol and/or other illicit drugs of abuse
  • A professional, positive and polite attitude and relationship with other MRC employees, volunteers, clients and customers

 

Physical Demands

  • Work is performed while standing, walking and/or sitting
  • Requires the ability to communicate effectively using speech, vision and hearing
  • Requires bending, squatting, crawling, climbing, reaching
  • Requires the ability to lift, carry, push or pull medium weights up to 50 pounds

Credentials, Experience and Qualifications

  • Previous experience in a retail setting is preferred
  • High school diploma or previous experience working with the public
  • At least 18 years of age
  • Proof and maintenance of proper legal authorization to work in the United States
  • Position and number of hours worked is determined and based on available grant funding

 

Mountain Resource Center is an equal opportunity employer and prohibits unlawful discrimination on the basis of age, race, sex, color, religion, national origin, disability, military status, genetic information, ancestry, creed, gender identity or expression, and sexual orientation, or any other status protected by applicable federal, state or local law.


To apply, email your resume and cover letter to: shirley@mrcco.org